Home Page           Upcoming Events at The Pen Centre                    Job opportunities at The Pen Centre                    Contact Pen Centre Administration                    Search by Store Name or by Catagory

  Customer service
   Gift cards
Contact us
Directions (wayfinder)
Services
Security

 


 



 
How to purchase Pen Centre Gift Cards
Pen Centre Gift Cards are available from our Customer Service Centre in the New Bay Court. Gift cards are the perfect way to give that special someone the gift they want. You will be giving them the choice of shopping at over 180 stores and services. Pen Centre Gift Cards are not re-loadable. We also offer complimentary gift card holder packaging with every card purchased. Or for something extra special, pick up a Gift Card Box for only $2.00 at Customer Service.

You can also purchase Pen Centre gift cards on-line using your credit card and our gift card order form! Each order will include a $7.00 fee for administration and handling charges per destination. Delivery time is three business days after processing. Gift cards may be sent directly to the recipient including a special message from the sender.

Ordering Gift Cards
Ordering Pen Centre Gift cards takes three easy steps.
Click on Pen Centre Gift Cards Order Form
Complete the order form including gift card quantities, your credit card and mailing information
Fax us your order form complete with your signature. Pen Centre's fax number is 905-682-5900
As a safety measure, it is required that your signature is faxed back to us on the order form. Your order will be processed once this signed form is returned to us. Each complete transaction can be shipped to one (1) Canadian mailing address. To send to more addresses simply complete another order form.
Click here to go to the Pen Centre Gift Cards Order Form

Lost, Stolen or Damaged Gift Cards
If a Gift Card is lost, stolen or damaged, the Cardholder may request a replacement card if the cardholder presents the original receipt for the purchase of the Gift Card or the damaged Gift Card in the case of a damaged Gift Card. Any replacement Gift Card will be issued and activated in the amount of the available balance of the Gift Card Account at the time when the replacement card is issued. No fee will be charged for this.

Gift Card Account Balance Inquiries
The balance of the Gift Card account is available by telephone and through the Internet. Account balances will also be transmitted to participating Pen Centre merchants for presentation on transaction receipts. * Get your balance on line.

Cardholder Agreement
At the time of sale, the Gift Card will be accompanied by a cardholder agreement which sets forth the terms and conditions governing the use of the Gift Card.

Acceptance Procedure for Gift Cards
Pen Centre Gift Cards may be used for payment of goods and services and will not be refundable, in whole or in part, for cash.

Valid Through Date
To manage fraud and misuse, the Pen Centre Gift Cards will become unusable after a date (the Valid Through date) that is encoded in the Gift Card. The Valid Through date is no less than 18 months and no longer than 36 months after the date when the Gift Card was issued and activated. After the Valid Through date, the cardholder may present and exchange an unusable card for a new Gift Card that will be activated in the amount of the available balance at the time of exchange. No fee will be charged or assessed for the exchange of a Gift Card

Fees and Charges
There will be an account maintenance fee (AMF) of $2.00 per month after the 15-month period following activation of the Gift Card. It will commence on the first day of the 16th month. The AMF will continue each month thereafter until the Gift Card account has a zero balance. The AMF will be automatically deducted from the Gift Card account.

Corporate Pen Centre Gift Card Program
Pen Centre Gift Cards make excellent gifts for business leaders looking for results. They offer the perfect solution to employee bonuses, sales and performance award incentives, as well as corporate gifts. We will be happy to accept your corporate credit card, or with pre-approval, your company cheque. For more information on the benefits of Pen Centre’s Corporate Gift Card program, please contact the Customer Service at (905) 687-6622.

Where are Pen Centre Gift Cards Accepted?
Pen Centre Gift Cards are accepted at all of the Pen Centre stores and services with the exception of those listed below.

CIBC
Charley's Steakery
Cogeco Cable
Continental Currency
Dr. Michalko & Dr. Taylor
Dr. Sharma
Empire Theatres Studio 8
Infoplace/Lottery Booth
International News
Jimmy the Greek
Marlin Travel
New York Fries
Pretzelmaker
Scotiabank
Sears– Payment on account
Tim Hortons
Virgin Mobile
Yogen Fruz

   
 
 
 
 
     
 
 
 


REGULAR SHOPPING HOURS
Monday to Friday 10am - 9pm   •   Saturday 9am - 6pm   •   Sunday 11am - 6pm

THE PEN CENTRE
Hwy 406 at Glendale Ave., St. Catharines, ON L2T 2K9
905.687.6622 • 1.800.582.8202